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Articles citing Web Mystery Shoppers

• The Wall Street Journal - Mystery Shopping: The Home Version - by Kelly Spors (PDF)
• The Globe & Mail - E-Tailing in an Age of Refinement - by Marina Strauss (PDF)
• The Globe & Mail - HBC enlists IBM to help dress up its on-line shopping - by Simon Avery (PDF)
• South Florida Sun-Sentinel - More Travelers Surf Internet to Book Deals - by Tom Stieghorst (PDF)
• Bank Marketing - Easily Usable Websites Attract More Customers (PDF)
• EzineArticles.com - Online Mystery Shopping With Web Mystery Shoppers - by Cathy Stucker, Expert Author (PDF)
• WomenCanDoAnything.com - Let's Talk Business Interview with Tema Frank (PDF)
  

Recent News Releases

• Easy to Use Websites Rev Up Auto Insurance Customers (July 25, 2006) (PDF)
• Size Doesn't Matter: Tiny eBank Beats Big Banks in Website Usability (April 27, 2006) (PDF)
• The Easy Gift Choice Gets Easier Online: Gift Cards and Certificates Research Study (Dec. 1, 2005) (PDF)
• Credit Card Marketers Missing Online Opportunity (Sept. 14, 2005) (PDF)

For Articles and white papers by Web Mystery Shoppers, visit our Resources section.