"I found your results quite interesting...[and] I'm very impressed with the way you reported it to us.

Greg Mace
Manager
Cactus Corrugated Containers Inc.

• Internet Audit: Take this test for a quick look at how well your company is handling Internet opportunities and threats.
• Usability ROI/payback periods calculator NEW See how long it takes to pay off an investment in usability research, and calculate the payback period for your site. To get the actual Excel spreadsheet to plug in your calculations, e-mail us at research@webmysteryshoppers.com.
• Usability Toolkit. http://www.stcsig.org/usability/resources/toolkit/toolkit.html  A collection of forms, checklists, and templates from the STC Usability Group.
• http://www.agimo.gov.au/practice/delivery. A series of checklists designed by the Australian government to help government departments design effective websites. Many of these checklists are equally applicable to non-governmental organizations and companies.

Have other tools or checklists to suggest? Call us toll-free at 1-866-211-7027 or e-mail research@webmysteryshoppers.com